Who this policy covers
This policy applies to this website, its enquiry and download-request forms, enquiry tracking, and the website assistant operated by BUSY Software in Chandigarh. It does not govern BUSY’s official websites, software, payment systems or other third-party services linked from this site.
Information we collect
When you submit an enquiry, we may collect your name, mobile number, email address, business name, city, product or service requirement, preferred edition, consent record and enquiry status. A download request may also include the selected product.
Our servers may process limited technical information such as IP address, browser type, requested pages, timestamps and security logs. The website may use essential session and security cookies. If analytics is enabled, aggregated usage information may also be collected in accordance with your consent choices and the analytics provider’s terms.
How we use information
We use information to respond to requests, recommend suitable products or services, provide requested download guidance, maintain enquiry records, operate and secure the website, prevent abuse, improve service quality and comply with applicable obligations.
Submitting an enquiry authorizes our team to contact you about that request by telephone, email or another contact method you provide. It does not create a purchase, appointment or support contract.
Sharing and service providers
We do not sell or rent personal information. We may disclose limited information to hosting, email, analytics, security or technical service providers that help us operate the website, or when disclosure is required by law or necessary to protect users, our systems or our rights. These providers process information under their own applicable terms and safeguards.
Retention and security
We retain enquiry and operational information only for as long as reasonably needed for follow-up, service records, security, dispute handling and applicable legal or accounting requirements. We use access controls, HTTPS, authentication, backups and operational safeguards designed to protect information. No internet or storage system can be guaranteed completely secure.
Your choices
You may ask us to confirm, correct or delete personal information associated with an enquiry, subject to identity verification and records we must retain. You may also ask us to stop marketing follow-up. Essential communications concerning an active request may still be necessary.
Browser controls can restrict cookies, although essential website functions may not work correctly. Where optional analytics or similar technologies require consent, the available consent control should be used to record your preference.
External links and children
Links to BUSY resources, downloads, videos or other websites are governed by those websites’ privacy practices. This website is intended for business users and is not directed to children.
Contact and policy updates
For a privacy request, contact info@busyerp.in, call +91 77078 89988, or write to SCO 359, Second Floor, Sector 32D, Chandigarh, 160030. Please do not send passwords, OTPs, licence keys or accounting databases by email.
We may update this policy when the website, our processes or applicable requirements change. The revision date above will show the latest published version.